Dité Header

FAQ

Your questions answered. Find out everything you need to know about Dité.

What payment methods do you accept?

+

We accept all major credit/debit cards, net banking, UPI, and Cash on Delivery (available on select pincodes).

Do you offer international shipping?

+

Currently, we only ship within India. We are working on expanding our reach globally soon.

How can I track my order?

+

Once your order is shipped, you can track your order status directly from the 'My Orders' section of your profile.

What is your return policy?

+

You can request a return within 7 days of delivery if the product is damaged or incorrect. Please ensure the product is unused and in its original packaging.

When will I get my refund?

+

For returned items, the refund will be processed and credited to your wallet only after our team has received and verified the return (Admin Approval). If a payment was made but the order failed, the amount will be automatically refunded to your source account.

Are your fragrances authentic?

+

Absolutely. Dité prides itself on using only premium, authentically sourced ingredients and original formulations.

Chat bot coming soon!
Dité Footer

← Your page content here →